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    Conference Policies

     Conference Policies 

    1. Please note you will only be allowed to set-up on Monday, June 15th from 5pm-8pm.

    2. No meetings can be held in the exhibit hall during sessions.

    3. Sponsor events must not occur or overlap with the conference sessions, exhibit hall hours or event hours.

    4. Only one company per sponsorship. Companies that are partners must have their own table or sponsorship.

     Registration Policies 

    1. We are happy to accommodate substitutions up to 48 hours prior to the event. We will not be accepting substitutions onsite, due to security reasons. Please email fmlc@franchiseupdatemedia.com for any substitutions.

    2. We do not offer day passes or partial passes for this conference.

    3. All company representative registrants must be salaried employees of the sponsor company.

    4. You can register additional attendees at the special discounted rate of $595.

    5. Platinum - 4 additional attendees at $595 per person
      • Gold - 3 additional attendees at $595 per person
      • Silver - 2 additional attendees at $595 per person
      • Bronze - 1 additional attendee at $595 per person

    6. Your badge must contain the same company name that you signed up your sponsorship with. If we notice in registration you haven't registered under the proper name, we will contact you to update it.

     Sponsor Solutions Hub 
     (Exhibit Hall)  

    1. The Sponsor Solutions Hub area contains 6 foot by 30 inches wide by 30 inches high draped exhibitor table.

    2. Please note that booths are not permitted! Any booths set-up will be required to dismantle.

    3. Table-tops are welcome but signage on the table is limited to a height and width of 6 feet. Behind the table is limited to a total of 9 feet in height and 6 feet in width and 12" in depth.

    4. Pull-up floor signage may not be set next to the table. Pull-up floor signage needs to be behind the table.

    5. Any table-top and signage associated with the table cannot obstruct the view of neighboring tables or be outside of the 6-foot table space.

    6. Due to space restrictions and the fire marshal code, we cannot vary from our 6-foot table format.

    7. Banners or signs cannot be hung from hotel walls or ceiling.

    FAQ

    General Information:

    1. When do I receive the attendee lists?

    You will receive your FIRST pre-event attendee list about 3-4 weeks before the conference. Then you will receive your SECOND pre-event attendee list 1 week before the conference. About 2 weeks after the conference, you will receive the post-event attendee list.

    The lists contain Names, Titles, Company Name, Mailing Address, and Telephone Numbers.  Email Addresses & Phone Numbers will only be provided if the attendee has opted them in.

    2. What are the substitution, refund and cancellation policies for sponsor?

    • We are happy to accommodate substitutions up to 48 hours prior to the event. We will not be accepting substitutions onsite, due to security reasons. For assistance with substitutions, contact us at sponsors@franchiseupdatemedia.com
    • Sponsorships are non-refundable.

    3. What if I would like to hold my own event?

    • Sponsor events must not interfere with the conference sessions or sponsor solutions hub hours. 
    • Sponsor events must be held after the conference and sponsor solutions hub hours.

    4. What do I need to submit to be a part of the conference mobile app, conference website, and conference guidebook?

    • Please submit materials via the "SUBMIT MARKETING INFO HERE" tab.

    5. What do I need to submit to be a part of the conference logo loop?

    • Your company logo that you submit to production will be used for the conference logo loop.

    6. What do I need to submit to be part of signage?

    • Your confirmed company name will be included on signage.


    Registration Questions:
    1. If I am already a sponsor does this mean I am already registered for the conference?

    • No, you are not registered. You must register online in order to have a badge. You will not be charged for registrations included with your sponsorship with a valid promo code.

    2. How do I register for the conference?

    • You must register online in order to have a badge. Go to the "REGISTER NOW" at the top of the page. 
    • Follow instructions on this page or use your registration link in your Online Conference Manual.

    3. What if I am a sponsor and I want to bring more corporate attendees than my sponsorship includes?

    • You can register additional corporate attendees at the rate of $595. 
      • Platinum - 4 additional attendees at $595 per person
      • Gold - 3 additional attendees at $595 per person
      • Silver - 2 additional attendees at $595 per person
      • Bronze - 1 additional attendee at $595 per person

    4. What are the badge policies?

    • You must register online to have a badge to attend the conference.
    • Your badge must be the same company name as your sponsorship.
    • If we notice in registration you haven't registered under the proper name, we will contact you to update it.


    Video Info: Platinum, Dinner and Gold Sponsors

    1. Platinum Sponsors General Session Video

    Please submit your 3-minute general session video by June 5th. The video specs are 16:9 1080p HD .mp4 or .mov file format. Also, please bring your video on a usb drive to the conference as a backup.

    2. Closing Dinner Sponsor General Session Video

    Please submit your 3-minute general session video by June 5th. The video specs are 16:9 1080p HD .mp4 or .mov file format. Also, please bring your video on a usb drive to the conference as a backup.

    3. Gold Sponsors General Session Video

    Please submit your 2-minute general session video by June 5th. The video specs are 16:9 1080p HD .mp4 or .mov file format. Also, please bring your video on a usb drive to the conference as a backup.


    Guidebook Ad Information

    1. Who can submit an ad for the conference guidebook?

    • The following sponsorships can submit an ad: Platinum, Dinner, Gold, and those that purchased Conference Guidebook.

    2. What are the specs for my full page guidebook ad?

    • 4.875"w x 8"h *NO BLEEDS
    • Press Ready PDF
    • Ensure all images are 300 dpi or higher 
    • Due May 22nd

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Looking for your ticket? Contact the organizer
Looking for your ticket? Contact the organizer